Bot Users Report
Unlock valuable insights into your bot's performance and user engagement with Flexito's comprehensive Bot Users Report. Perfect for businesses looking to optimise their chatbot strategy, this report provides detailed analytics on user behaviour, growth trends, and engagement patt
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Unlock valuable insights into your bot's performance and user engagement with Flexito's comprehensive Bot Users Report. Perfect for businesses looking to optimise their chatbot strategy, this report provides detailed analytics on user behaviour, growth trends, and engagement patterns, helping you make informed decisions and enhance user interactions.
Bot Users Report Overview
Gain insights into the users interacting with your bot through this report, which provides an in-depth analysis of user profiles and behaviours.
How to Access the Bot Users Report
Navigate to Analytics within your bot.
Choose Bot Users from the menu on the left.
Types of Reports Available
Statistics on bot user counts
This section offers a detailed analysis of bot user statistics, featuring charts that display total users, new users, active users, and the daily average of active users.
Total Bot Users Overview
Line Graph: This graph illustrates a consistent rise in the total number of bot users over time.
New Bot Users Analysis
Line Graph: This graph highlights daily variations in new bot users, with noticeable peaks on certain dates.
Active Bot Users Insights
Line Graph: This graph depicts user activity over time, showing a notable peak on a specific day.
Daily Average Active Users
Line Graph: This graph presents the daily average of active users, offering a clear picture of daily user engagement.
Understanding the Graphs
Growth Monitoring: These graphs help track the increase in bot user numbers.
Activity Peaks Identification: Identify high-activity dates, which can be linked to specific events.
Continuous Engagement: The daily average of active users helps assess ongoing user engagement with the bot.
Below is an example of the graphs:
Bot Usage Statistics Overview
This section delivers a thorough analysis of bot usage statistics, including metrics on messages sent and received, emails sent, and email open rates. It also includes detailed graphs categorising new bot users by gender, language, time zone, country, platform, and device type.
Messages and Emails Data
Messages Sent
Messages Received
Emails Sent
Email Open Rate
New Bot Users Distribution
The graphs below illustrate the distribution of new bot users across different categories.
Gender
Language
Time Zone
Country
Platform
Device Type
Graph Insights
Messages and Emails Analysis: Track the volume of messages and emails managed by the bot and the email open rate to evaluate email campaign effectiveness.
User Profile Insights: The graphs offer a deeper understanding of new user profiles, enabling improved segmentation and personalised interactions.
Below is an example of the graphs:
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