How to get help?

Discover the most efficient ways to get support and make the most of Flexito OmniAI's resources. Whether you're seeking quick answers, in-depth tutorials, or need to report an issue, this guide will direct you to the right channels for assistance.

This guide will show you how to find help and submit a support ticket when needed.

The Flexito OmniAI knowledge base is well-documented and can answer most of your questions. Visit: () for more information.

New content is added daily to keep you informed.

YouTube Channel

Flexito OmniAI frequently releases new videos featuring training sessions, tutorials, feature updates, and tips.

Subscribe to our YouTube channel to stay updated: .

We've organised playlists to help you get started immediately.

Flexito OmniAI Academy

Flexito OmniAI Academy offers a structured learning experience about the platform's features and functions. Learn more here: ().

Docs/Help Center

Flexito OmniAI provides Docs and Help portals for guidance and support.

• Docs ()

Flexito OmniAI Facebook Group

Join the active Flexito OmniAI Facebook Group to ask questions and engage with other users.

We encourage members to post questions directly in the Facebook group, unless it's a bug-related issue.

If you're not a member yet, join our Facebook group here: ().

Submit a Support Ticket

You can submit a support ticket directly from your dashboard.

Please submit support tickets for bugs and account issues.

For bug-related issues, provide detailed instructions or videos to help us understand the problem and resolve it quickly.

To ensure effective and timely support, include the following information in your support emails:

• Detailed description

• Video (preferred) / Screenshots of the issue

• Consent for Flexito OmniAI Support to access your Workspace for investigation and testing.

In the Flexito OmniAI dashboard, locate the email link at the top right corner. Follow the instructions below.

How to locate the Flexito OmniAI Support email

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