Sub Flows
Flexito's OmniAI offers versatile flow options to enhance your automation processes. Whether you need to handle background tasks, create reusable logic, or manage complex interactions, these flows provide the flexibility and efficiency you need. Flexito's OmniAI provides three di
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Flexito's OmniAI offers versatile flow options to enhance your automation processes. Whether you need to handle background tasks, create reusable logic, or manage complex interactions, these flows provide the flexibility and efficiency you need.
Flexito's OmniAI provides three distinct types of flows.
Flow Type | Description |
|---|---|
Normal Subflow | Varies in channels, basic subflow |
Workflow | work at the backend without influencing the front end task |
Function Flow | perform repetitive tasks |
Workflow Overview ()
Workflows are ideal for executing actions in the background, such as sending data to an external service for tracking. These tasks might take a few seconds to complete, and since the response isn't needed for the next message to the bot user, workflows are perfect for this purpose.
Within a workflow, you cannot send messages or ask questions to the bot user.
Function Flow Overview ()
Function flows are designed for reusable processes that manage common logic and return results through an output node. For instance, they can check business hours and direct the flow based on those hours.
Additionally, function flows can determine if a user has a specific tag, allowing you to tailor follow-up questions based on this information. This is particularly beneficial when multiple sub-flows require similar logic, as it centralises management and simplifies updates.