WhatsApp API Action
Unlock the full potential of your WhatsApp business communication with Flexito OmniAI's integration via 360Dialog. Manage your contacts efficiently and ensure seamless interactions by utilising advanced actions like blocking, unblocking, and reporting contacts directly through th
Listen to an audio overview
A short, AI-generated podcast-style summary of this article.
Unlock the full potential of your WhatsApp business communication with Flexito OmniAI's integration via 360Dialog. Manage your contacts efficiently and ensure seamless interactions by utilising advanced actions like blocking, unblocking, and reporting contacts directly through the WhatsApp API.
Flexito OmniAI WhatsApp API Features (360Dialog Exclusive)
Explore the capabilities of Flexito OmniAI's WhatsApp API integration, specifically tailored for accounts handled by 360Dialog.
Please note: This guide specifically addresses actions available through 360Dialog.
How to Add the Action Node to Your Workflow
Add an Action Node to your workflow and navigate to Advanced Actions.
Choose WhatsApp API from the options.
Managing Contacts
Block a Contact: Prevent a contact from sending messages to your WhatsApp business number, stopping any future conversation initiation.
Unblock a Contact: Allow a previously blocked contact to message your business number again by removing them from your block list.
Get Blocked Contacts: Access a list of all phone numbers currently blocked from reaching your WhatsApp business number.
Report a Contact: Identify a contact for inappropriate behaviour or spam. This sends a report to WhatsApp for review, which may lead to action against the contact.