Basic Actions

Explore a range of essential actions to enhance your workflow efficiency. Whether you're managing tags, labels, or user interactions, these tools provide seamless control over your processes.

Explore the following list of fundamental actions. Click on each action to discover more details.

• Add Tag ()

• Remove Tag ()

• Add Multiple Tags ()

• Remove Multiple Tags ()

• Add Labels ()

• Remove Labels ()

• Set Variable Value ()

• Clear Variable Value ()

• Clear Multiple Variable Value ()

• Clear All Custom User Fields ()

• JSON Operation ()

• Subscribe to Sequence ()

• Unsubscribe from Sequence ()

• Subscribe to Bot ()

• Unsubscribe from Bot ()

• Set Email Opt-in ()

• Set Email Opt-out ()

• Set SMS Opt-in ()

• Set SMS Opt-out ()

• Mark Conversation Open ()

• Mark Conversation Pending ()

• Mark Conversation Spam ()

• Mark Conversation Done ()

• Mark Conversation Invalid ()

• Talk to Human/Pause Automation ()

• Resume Bot Automation ()

• Assign to Agent ()

• Assign to Agent Group ()

• Add Note to teammates ()

• Delete Bot User ()