Split Step

Discover how to enhance your customer interactions and gather valuable insights with the Split step feature. Whether you're looking to diversify responses, test new functionalities with select users, or create engaging experiences like lotteries, this tool offers flexible solutions to meet your needs.

The Split step allows you to direct users to different steps or flows based on set probabilities.

This feature can be utilised to create various engaging functions, such as:

• varying responses instead of repeating the same ones

• testing new features with a small group of clients to gather feedback

• creating an entertaining lottery experience

To use the Split step:

1. click "+ New Variation" to add more than two variations

2. rename the variation title if necessary

3. adjust the weights as desired

4. enter specific percentage numbers like 30 and 70 to achieve 30% and 70% distribution

5. alternatively, use weights like 1 and 2 and let the system calculate the percentages for you, such as 33% and 67%

6. choose the next steps for each variation

7. save the selected variation for future use if required

Examples of Usage

Varying Responses:

Testing New Functions and Gathering Feedback:

Creating a Fun Lottery: