Set SMS Opt-in & Opt-Out
Enhance your customer communication by efficiently managing SMS notifications with Flexito. Whether you want to send important updates or ensure compliance by respecting user preferences, setting SMS Opt-in and Opt-out options can streamline your messaging strategy. Manage SMS Op
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Enhance your customer communication by efficiently managing SMS notifications with Flexito. Whether you want to send important updates or ensure compliance by respecting user preferences, setting SMS Opt-in and Opt-out options can streamline your messaging strategy.
Manage SMS Opt-in Settings
Before sending an SMS through the chatbot, ensure you have configured the SMS Opt-in action. This step is crucial for compliance and user consent.
Manage SMS Opt-out Settings Use this action to prevent a user from receiving any SMS messages from the bot.
Emails or SMS messages will not be sent if the user has not opted in for SMS and Email notifications.
Perform Bulk Actions
Follow these steps to configure SMS Opt-in or Opt-out for multiple users at once:
Navigate to Bot -> Bot Users.
Select the checkbox next to the user(s) you wish to configure.
Click on Bulk Action.
Choose either Set SMS Opt-In or Set SMS Opt-Out.
This setup will determine whether a user receives SMS notifications from the bot. If SMS Opt-in is not activated, the system will automatically exclude the user from receiving SMS messages.