Hybrid full-text + semantic search across the knowledge base.
20 results for “chat message retention”
With Flexito OmniAI's enhanced conversation management, live agents can now better control when and how conversations are re-opened, reducing confusion and improving efficiency. Learn how to customise these settings to suit your team's workflow. Flexito OmniAI now offers greater
Scheduled messaging is a powerful tool for businesses looking to maintain timely communication with customers. Whether you're planning follow-up messages or sending important updates, scheduling allows you to manage your communication strategy with ease and precision. This featur
Unlock the power of your communication data with Flexito's Message Reports. Gain insights into user engagement, monitor message trends, and evaluate the effectiveness of your interactions. These reports provide a comprehensive view of message volumes, agent performance, and email
Enhance your customer interactions with our live chat feature, designed to seamlessly integrate with your chatbot automation. Whether you need to follow up with subscribers or provide real-time support, our live chat offers a comprehensive solution across all your channels. In ad
Enhance your Live Chat management with our new sorting options, designed to streamline your workflow and improve efficiency. Easily organise conversations to focus on what matters most, whether it's recent interactions, new subscribers, or urgent follow-ups. Live Chat Sorting Opt
Enhance your customer service experience with our latest feature that integrates user data into the Live Chat section. This allows agents to access detailed user information quickly and efficiently, ensuring more personalised and effective interactions. Introduction We are excite
Enhance your customer support interactions with the ability to send multiple files and images in a single message through Live Chat. This feature simplifies the process of sharing important documents or visuals, ensuring a seamless and efficient communication experience for both
Enhance your team's communication and efficiency with Flexito OmniAI's Agent Group Chat. This feature is perfect for businesses with numerous live agents, allowing for seamless collaboration and issue resolution without constant supervision. Discover how to create and manage agen
Discover how Flexito enhances your communication strategy by supporting various message types across popular social media platforms. Whether you're sending audio messages on Instagram or Telegram, Flexito ensures seamless integration and efficient message delivery. Each social me
Enhance your team's efficiency and customer communication with our comprehensive live chat settings. Whether you need to manage conversation visibility, personalise customer interactions, or integrate with external platforms, these features offer flexible solutions to meet your b
Enhance your communication with Flexito's versatile messaging capabilities. Whether you're sending text, images, videos, audio, or files, Flexito makes it easy to integrate buttons, actions, and quick replies. Discover how to effectively use these features to engage your audience
Enhance your customer support with the Chat Assistant feature in Flexito OmniAI. This AI-driven tool helps you craft quick, intelligent responses during live chats, improving efficiency and ensuring high-quality support. Discover how to set it up and make the most of its capabili
Discover the power of Flexito OmniAI, which seamlessly integrates with up to 15 social channels, enhancing your communication and engagement strategies. Whether you're looking to connect through popular platforms like Facebook Messenger and Instagram or need a versatile web chat
Integrating external users into Flexito OmniAI's live chat system enhances communication by allowing seamless interactions with agents. This integration ensures all user queries are managed efficiently from a single platform, providing a streamlined experience for both agents and
Enhance your customer support efficiency by automating tasks when a live chat agent is assigned to a bot user. Whether you need to streamline individual assignments or manage bulk user allocations, our guide simplifies the process, ensuring smooth operations and improved customer
Discover how to optimise your customer interactions with our webchat widget settings. Enhance user experience, streamline communication, and boost engagement on your website effortlessly. Find detailed information on configuring webchat widget settings by visiting this link: http
Efficiently managing chat conversations is crucial for businesses using Flexito. With options to mark conversations as Open, Pending, Spam, Done, or Invalid, you can streamline your customer service process, ensuring that each interaction is handled appropriately and effectively.
Enhance your communication strategy by leveraging the SMS feature to effortlessly reach users who haven't interacted recently. Whether you're sending reminders, updates, or promotional messages, this tool ensures you stay connected with your audience beyond the 24-hour interactio
In the fast-paced world of digital communication, keeping users engaged beyond the initial interaction is crucial for businesses. With the introduction of Utility Messages, businesses can now maintain meaningful connections with their customers even after the 24-hour messaging wi
