Skip to content
FlexiPedia logo

Flexito OmniAI Introduction

Discover the power of Flexito OmniAI, a versatile chatbot platform designed to enhance customer engagement, provide round-the-clock support, and boost sales conversions across multiple channels. Whether you're looking to streamline communication, automate processes, or expand you

Flexito OmniAI
Beginnerv5
Read in:

Listen to an audio overview

A short, AI-generated podcast-style summary of this article.

Discover the power of Flexito OmniAI, a versatile chatbot platform designed to enhance customer engagement, provide round-the-clock support, and boost sales conversions across multiple channels. Whether you're looking to streamline communication, automate processes, or expand your reach, Flexito OmniAI offers a comprehensive suite of features to meet your business needs.

Introduction

Flexito OmniAI is a leading chatbot platform that enables you to offer 24/7 support, engage effectively with customers, and enhance your sales conversions.

Here’s a brief two-minute overview of Flexito OmniAI.

Let's explore some of the key features of Flexito OmniAI.

Features of Flexito OmniAI

Support for Multiple Channels

Flexito OmniAI allows businesses to create chatbots for 12 different channels, including Facebook Messenger, Instagram, WhatsApp, WhatsApp Cloud API, Google Business Messenger, Telegram, Line, Viber, SMS, Voice, VK, Slack, Intercom, and Jivo Chat.

More channels are in the pipeline.

  • Microsoft Teams

  • Google Assistant

  • Alexa

Creating a chatbot for any of our supported channels is straightforward. We believe every business should be accessible across all social platforms.

Watch a quick video showcasing our multi-channel feature.

Omni Channel

Flexito OmniAI offers an omnichannel solution, allowing you to develop a single bot with a unified inbox for various channels.

Develop it once and deploy it across eight channels (with more to come), including Facebook Messenger, Instagram, Telegram, WhatsApp, WeChat, Google Business Messenger, Line, and Viber.

Web Chat will be included in the omnichannel feature upon release.

Intuitive Drag & Drop Flow Builder

Design any chatbot in minutes using Flexito OmniAI’s intuitive drag-and-drop visual flow builder.

Use building blocks to craft your automation logic effortlessly.

Check out a brief video on our visual drag-and-drop flow builder.

Create Your First Voice Chatbot

With Flexito OmniAI's voice flow feature, you can build a real-time voice virtual assistant.

Easily create Interactive Voice Response (IVR) systems, transfer calls, leave messages, and even process payments automatically during calls.

Watch a short introduction to our Voice channel below.

Develop a WhatsApp Chatbot

Using the official WhatsApp business API, you can sign up with the Meta Cloud API and receive 1,000 free session messages each month.

All new WhatsApp features are supported immediately, including lists, buttons, template messages, product catalog messages, and WhatsApp flow.

Explore our native WhatsApp eCommerce demo.

Build an AI Chatbot

Flexito OmniAI offers multiple AI integrations, including:

  • Dialogflow

  • OpenAI - Supports embeddings & OpenAI assistant

  • Google Gemini

  • Claude AI

  • Coze

Flexito OmniAI is user-friendly for non-tech users and a robust platform for developers to create apps within the system. With features like an in-built database, HTTP requests, JavaScript functions, and JSON variables & actions, you can develop complex chatbots without coding skills!

Built-in E-commerce Support: Set Up Once and Sell Across All 12 Social Channels

Flexito OmniAI's e-commerce feature enables customers to place orders across all supported channels.

Customers can easily search for products, and Flexito OmniAI simplifies the checkout process.

Set up coupon codes, define delivery areas, and easily manage order confirmations and abandoned checkout follow-ups.

Watch a quick demo video below.

Centralised Inbox & Live Chat

Even with a smart chatbot, human support is sometimes necessary. Flexito OmniAI lets you notify human agents via SMS, phone calls, Slack, or email, while a live chat/inbox keeps all contacts and conversations organised.

Mobile apps allow you to connect with customers anytime, anywhere. Flexito OmniAI provides a mobile app to engage with customers across all supported social channels.

With our mobile app, you can assign conversations to team members, pause automation, and live chat with customers from any social channel.

With the Flexito OmniAI mobile app, you can:

  • Assign conversations to yourself or team members and build a ticketing system. Seamlessly integrate this in the flow builder with the “assign team member” action.

  • Easily pause/resume automation and switch between inbox and done folders to keep track of tickets.

  • Re-engage with customers by sending template messages, SMS, or emails to those outside the 24-hour window.

  • Manage contacts effortlessly: Access all contacts from different social channels in one place, filter them by tags, custom fields, or channels, and edit tags or user custom fields.

  • Control push notifications: Turn push notifications on or off, select your preferred ringtone, and stay connected with your contacts.

Search for “Flexito OmniAI” on Google Play and “Flexito OmniAI Live Chat” on the App Store to download our mobile apps.

Download the iOS mobile app here: OmniAI-live-chat/id ()

Download the Android mobile app here: OmniAI.application ()

Integrate with Everything

In addition to existing integrations (Stripe, Calendly, Google Sheets, Dialogflow, SMTP, Sendgrid, Gmail, Mailchimp), you can connect to other third parties via Zapier, Integromat, Pabbly Connect, or create your own integration with our “mini-apps” feature.

Watch the demo video below.

Partner Plan - White-label Reselling

Flexito OmniAI is an ideal platform for digital marketers and agencies, allowing you to white-label it under your own brand. Use your domain, brand name, and custom login pages.

You can set your own pricing and plans with Flexito OmniAI, sell at your desired price, and keep 100% of the profits.

Find more details below.

Learn more about our partner plan here: ()

Registration

Flexito OmniAI offers a 14-day free trial with no credit card required. Access all features by signing up here: () or learn more here: ()

Pricing & Billing

Flexito OmniAI provides two plans: a business plan starting at per month, or a partner plan. Discover more about both plans here: ()

Workspace & Members

Learn more about workspaces and members here: ()