Why my customer feedback request is not showing?
Gathering customer feedback is crucial for enhancing your services and improving customer satisfaction. With Flexito's feedback request feature, you can easily solicit valuable insights from your users. Here's how you can ensure a smooth process when sending feedback requests. Be
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Gathering customer feedback is crucial for enhancing your services and improving customer satisfaction. With Flexito's feedback request feature, you can easily solicit valuable insights from your users. Here's how you can ensure a smooth process when sending feedback requests.
Before sending a customer feedback request, ensure the following conditions are met:
The user has engaged with your bot within the past 24 hours. Once they receive the feedback request, they can provide feedback within 7 days.
Verify that you have the correct privacy policy URL. It should be your business's own URL, not one from Flexito OmniAI, and it must start with "https://". Refer to the screenshots below for guidance.
For further information, please refer to this Facebook Document: <click here ()>