IP Whitelist
Enhance your workspace security with our IP Whitelist feature, allowing you to restrict access to specific IP addresses or locations. Whether you want to ensure that your team only logs in from the office or manage remote access more effectively, this feature provides the flexibi
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Enhance your workspace security with our IP Whitelist feature, allowing you to restrict access to specific IP addresses or locations. Whether you want to ensure that your team only logs in from the office or manage remote access more effectively, this feature provides the flexibility and control you need.
Video Tutorial
This feature enables partners to restrict client access to workspaces based on specific IP addresses or locations.
For instance, if a client needs their live agents to access the workspace solely from office locations, the partner can configure this setting to meet the client's requirement.
Accessing the Add-on
Navigate to your partner workspace dashboard, scroll down to the whitelabel settings, select Partner Settings, and then choose Custom Addons.
Scroll down and activate the “IP Whitelist” add-on.
Click the “Settings” button to begin adding locations or IPs.
Setting Up IP Locations
Click the “Whitelist IPs” button to start adding a new entry.
Complete all required fields and click the “create” button to add a new entry.
Note: Only one entry per workspace is necessary. If multiple entries exist for a workspace, Flexito OmniAI will process only the top entry and disregard the others.
Note: Multiple IPs can be included within the same entry.