Buying add-ons during the current billing cycle
Discover how to seamlessly manage billing adjustments when customers add new members to their subscription mid-cycle. This guide simplifies the calculation of additional costs, ensuring you maintain accurate and transparent billing. For instance, if a customer is currently billed
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Discover how to seamlessly manage billing adjustments when customers add new members to their subscription mid-cycle. This guide simplifies the calculation of additional costs, ensuring you maintain accurate and transparent billing.
For instance, if a customer is currently billed (#) per month from 1st May to 30th May, and they add an extra member on 15th May at a rate of (#) per month, adjustments are needed.
We'll calculate the prorated cost of the additional member for the first month and then adjust to the full cost from the second month onwards.
In the first month, the cost for the additional member is calculated as (#) multiplied by 15/30, which equals (#). Therefore, the total cost for the first month becomes (#) plus (#), resulting in (#) per month.
For the second month, the billing will adjust to (#) plus (#), totalling (#) per month.
We hope this explanation clarifies the process for you.