How to set up a Whitelabel domain

Setting up a custom domain for your agency or partner account can enhance your brand identity and streamline client interactions. With Flexito OmniAI, you can easily configure a Whitelabel domain, ensuring a seamless experience for your users. Follow this guide to learn how to integrate your domain using Cloudflare and Flexito OmniAI's dashboard.

Connect your Agency or Partner account with a custom domain

This guide will walk you through the process of setting up a Whitelabel domain for your agency plan.

Which plans support Whitelabel domains?

The Agency or Partner plans allow you to configure a custom domain. To upgrade, visit the Flexito OmniAI website for more information: .

Checklist for setting up your custom domain: You will need the following:

A free Cloudflare account with your domain already transferred to it
A Flexito OmniAI Agency or Partner plan

Step-by-step guide to setting up a custom domain

Step 1:

Ensure your domain is migrated to a free Cloudflare account. If not, refer to this helpful guide to complete the migration: .

Step 2:

Log in to your Flexito OmniAI dashboard. In the main workspace, locate "Agency Settings" on the left panel, as shown in the screenshot below:

Step 3:

In the agency settings, find the custom domain settings and the value needed to redirect your subdomain.

Directing a subdomain to an A Record

Currently, you must point your subdomain to .

For example, if you want to set up your custom domain as chat.domainx.com to point to Flexito OmniAI, follow these steps.

Enter the domain as shown below in the Flexito OmniAI dashboard.

Step 4a:

Proceed to your Cloudflare account, ensuring that domainx.com is already migrated to your free Cloudflare account.

In the DNS settings, add a new A record with the configurations shown in the image below.

Once saved, the record should appear as follows:

Ensure the proxy is enabled in the settings.

In your Cloudflare account, navigate to SSL/TLS settings and set the encryption to Flexible.

Directing a subdomain to a CNAME Record

Currently, you must point your subdomain to cname.dfktv.net.

For example, if you want to set up your custom domain as customdomain.com to point to Flexito OmniAI, follow these steps.