Support message types

Discover how Flexito enhances your communication strategy by supporting various message types across popular social media platforms. Whether you're sending audio messages on Instagram or Telegram, Flexito ensures seamless integration and efficient message delivery.

Each social media platform supports specific types of messages. Below is a list of social channels and the types of messages they accommodate.

	Messages	Question
Facebook Messenger	Cards; image; Audio, Video, File, Location, product, shopping cart, dynamic content; delay; facebook feedback; One time notification, recurring daily; recurring weekly; recurring monthly	Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file.
Instagram	Text, Cards, image, dynamic content, product, shopping cart, for each, delay	Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file.
Telegram	Text, Cards, image, Sticker, audio, video, file, location, dynamic content, product, shopping cart, for each, delay	Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file, location
Google Business Messenger	Text, cards, image, audio, video, file, location, dynamic content, product, shopping cart, for each	Text, number, email, URL, phone number, date, date time, multiple choice
Slack	Text, cards, image, audio, video, file	Text, number, email, URL, phone number, date, date time, multiple choice, image, file
SMS	Text, image	Text, number, email, URL, phone number, date, date time, multiple choice
Voice	Text, audio	Speech, DTMF, record, transfer, payment
WeChat	Text, image, audio, video, file, wx_news, mini card	Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file, location
WhatsApp	Text, cards, image, sticker, audio, video, file, location, dynamic content, product, shopping cart, for each, template message, product catalog message	Text, number, email, URL, phone number, date, date time, multiple choice, image, audio, video, file, location
Intercom	Text, image, audio, video, file, location	Text, number, email, URL, phone number, date, date time, multiple choice, image, file
Jivo Chat	Text, image, audio, video, file, location	Text, number, email, URL, phone number, date, date time, multiple choice, image, file
Chatwoot	Text, cards, image, audio, video, file, location, dynamic content, product, shopping cart, for each	Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video
Line	Text, cards, image, audio, video, location, dynamic content, product, shopping cart, for each	Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video, location
Viber	Text, cards, image, audio, video, file, location, dynamic content, product, shopping cart, for each	Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video, location
Web Chat/Omni channel	Text, cards, image, sticker, audio, video, file, location, dynamic content, product, shopping cart, for each, template message, product catalog message, Facebook feedback; One time notification, recurring notification(daily, weekly, monthly)	Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video, location
VK	Text, cards, image, audio, video, file, location, dynamic content, product, shopping cart, for each	Text, number, email, URL, phone number, date, date time, multiple choice, image, file, audio, video, location

Regarding audio messages:

Instagram allows you to send audio messages. For more details, visit:

For Telegram audio messages: To send an audio message:

Refer to this link for more information:

To send a voice message on Telegram, visit: