Support Email
Enhance your customer service by integrating email support directly into your platform. This feature allows seamless communication, ensuring that customer queries are efficiently managed and resolved. Whether addressing customer concerns or handling platform-related issues, this
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Enhance your customer service by integrating email support directly into your platform. This feature allows seamless communication, ensuring that customer queries are efficiently managed and resolved. Whether addressing customer concerns or handling platform-related issues, this setup streamlines your support process.
To provide email support to your customers, simply add your email address in the settings below.
Once your email is configured, users from your custom domain can click "email us" from the dropdown menu at the top right, as shown below:
Their emails will be sent directly to your inbox, allowing you to assist clients in managing their submitted tickets.
For platform-related bugs, contact the Flexito OmniAI team’s contact manager for assistance.
Watch the video below for a detailed guide: